FAQ
(Frequently Asked Questions)
What kind of
processors do you have?
Our minimum machine is a dual Xeon 5160 running at
3GHz. This machine has 2 CPUs, each a dual core, for
a total of 4 cores. Generally the machines benchmark
on V-Ray at 8x the speed of a single Pentium 4 3
GHz, so they are quite fast. We also have several of
the faster dual 5355s, running 8 cores at 2.66 GHz.
All have 4 GB RAM running XP64.
How many of these
machines will run my job?
All projects will be allocated machines based on
availability. You should reserve time if you know
you will need it and want priority on the farm.
How can I estimate
price?
We provide an estimate based on your scene file.
This allows you to get the most cost effective quote
based specifically on your render job's needs.
Simply send us your scene file and we will run a few
test renders to calculate your quote.
How will I be
invoiced?
We will provide a PDF invoice (from Trinity
Animation, Inc.) stating average frame times for each
job, as reported by BackBurner. We can provide a
backburner .xml file for any job, just let us know
if you want it. This file contains full details on
every frame.
Is prepayment
required?
After we run test renders and send them to you for
confirmation, you can prepay half the job estimate
to get started. The remainder will be due on
delivery. We can take Visa, MasterCard, American
Express, or PayPal (confirmed accounts only). You
can pay via company check if you wish to pay in
advance.
How do I bundle up my scene
for transmitting to you?
You need
to make sure to include all files that are needed to
render. Here’s a list of file types, note that many
are not found by the “archive” or “resource
collector” tools:
- Texture maps – those used by VRay in unique
VRayMtl map slots won’t be found with max’
resource collector
- xref objects or scenes – check under file/xref
to see what files are used in your scene.
- vrayproxies – these files have .vrmesh for a
suffix and need to be included. Please advise us
on these as each one will require remapping to
the new disc location at our end.
- Irradiance, light cache, final render maps –
if you precalculate these elements you’ll need
to send them as well.
- Other unique content – RPC textures, special
plugins or related data.
Please use WINZIP (www.winzip.com)
or RAR (www.rarsoft.com)
to create one big file of all the parts of your
scene.
How do I transmit my
file to UltraRenderFarm?
Our
preferred method, if you are familiar with using
an FTP client, is to set up an FTP account for
you on our server, and provide a login/password
to you by email. Just send a note to
sales@ultrarenderfarm.com .
If you are
uncomfortable with using an FTP client, there
are many free “large file sending” sites on the
web such as the following:
www.sendthisfile.com
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www.sendspace.com
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www.yousendit.com
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www.beamfile.com
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Or, if you prefer to host the files at your
own site, just let us know how to go get them.
Ready to get started?
Click the button below for more information:
Have questions?
Contact us today!
Ultra Render Farm
800-548-1578
Email:
sales@ultrarenderfarm.com
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